New Toyota extended warranty coverage for '05-2011 Tacoma driveshafts.
John Goreham's picture

New Toyota Tacoma Warranty Extension For Universal Joint & Prop Shaft Vibrations 2005-2011

Toyota is extending the warranty on Tacoma driveshafts for some customers who experience vibrations and shudders. Details here.
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Toyota is now extending the warranty for its 2005-2011 Tacomas for customers who experience trouble with driveshaft vibrations and shuddering. The Toyota program is called "Customer Support Program ZH2 - Coverage For Propeller Shaft Universal Joints." Torque News has viewed the documentation on a recent repair courtesy of Tacoma owner and Facebook Toyota Tacoma Enthusiasts Club contributor, Daniel Delatorres, who gave us permission to use his image above.

Tacoma prop shaft, or driveshaft and universal join troubles are not new to owners. CarComplaints lists 41 technical service bulletins for the 2007 Tacoma (just an example) and at least ten of those are related to the prop shaft.

Daniel reports that his (unlifted) Tacoma experienced a vibration and he took it to his local dealer. To his surprise, the dealer replaced both halves of the prop shaft assembly and the universal joint and hanger. There was no charge for the service or parts. In addition, Daniel was provided with a Toyota internal memo to dealer service department managers dated October 30, 2017.

The key elements are:
- 2005 through 2011 Model year coverage
- Produced from Mid-September '04 through early December 2010
- Unlimited Mileage
- Program runs till April 2019
- Vehicles repaired once will then be covered 12 years from the primary coverage (unless we misunderstand that)

Our thanks to Daniel for his detailed overview and his permission to share this with a wider audience. If you are not already a member, Facebook's Toyota Tacoma Enthusiasts is a great club for owners.

Related Stories:
- Why Toyota Tacoma owners should not fear the frame recall
- Toyota Struggles To Manage Tacoma Rear Differential Recall


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Comments

I have paid twice to have universal joints replaced in my '06.
I had 3 universal joints replaced in my 2010 Toyota Tacoma today. Vibration actually appears to be worse. Will now balance tires to see it that mitigates it..
I've had '06 prerunner for 6 years and have replaced the carrier bearing and U-joints twice. I wish they would compensate those of us that have already paid for repairs.
I just changed 1 - U Joint on my 2003 Tacoma pre-runner (4 Door) . My truck still isn't riding good. Feel the vibration so I have 2 more to change. I think the recall should start at 2003, my truck has been making a noise when I stop and go in reverse for the past 5 or so years. I figured it was the U joint I just changed , that was causing the noise but it wasn't because it still does it.
I have a 2002 with the same issues. It is your pinion at the rear axle where it meets the Drive shaft. take you u bolts off the rear axle and add shims to tilt your axle.
Took the advice from this today and went to the local Toyota dealership about my ongoing vibration issue and they informed me that my problem was not the prop shaft as listed and the greedy service department wanted me to fork out 2k for repairs. The vibration saga continues for me after 3 year of this nonsense.
My joints and bearings we're replaced originally by my father about 5 years ago and this past summer I needed to replace the rear bearing and 1 U-joint and have 2 regreased. Taking a chance today and seeing if the dealer will stand up and correct this.
Completed recall repairs (ZH2) on my 2006 Tacoma base model at Toyota dealer today. Replaced driveshaft U-Joint. I'm sad to report that the vibration is still there. It might be better, but still feels like something is just not right. Everything else about the truck is amazing. In the past the Goodyear tire store gave me free tires since he couldn't figure out the tiny vibration. Still searching for a way to fix this.
Check your rear end oil. If your truck has positraction the only oil recommended is a LISD (limited slip) oil. My 2005 was vibrating in conjunction with my drive shaft. After the drive shaft was replaced I still had vibration. Dealer suggested I change the rear end oil. Wala, vibration went away. Can’t hurt to gives it a try, if you are still having vibration issues.
Its hard to trust Big Two Toyota in my area, Gilbert AZ. I dont even go there anymore. Last time they quoted me $2,000 for needed repair work. Much of what was on their list had already been done at another dealership.
Finally took my 2010 regular cab into nearby dealer yesterday afternoon. I had received the notice in the mail about two weeks ago regarding this universal joint program. I explained to service assistant manager how I have had a highway speed vibration in the vehicle since I got it used in Jan-2016 and I am now on my fourth set of tires and uncountable re-balances trying to get rid of the shake. He said they would test drive it and look at the driveshaft. Two hours later I get called back to the dealer by the assistant manager to pick up vehicle. He explains that the u-joints on my truck were fine and the shops installing my tires must not have used a tire balance machine that has a road-force measurement and would I like them to check my tires on their machine. Obviously not hearing anything I said previously about my saga with reputable tire installers and that I witnessed the tire installations and balancing of on machines that did test for road force factors. I let my adrenaline settle, asked for my keys, and drove home.
just took my 06 Tacoma 2 wheel drive in for this campaign....ZH2 Driveline Vibration . service dept called & said needed only 2 u joints ....wants $ 285.00 for the repair . I see in the notification no where does it state the repairs are cost free....it states to see the details pertaining to this campaign . Searched all over Toyota websites & cannot find any particulars of the " details " stated in the notification . Anyone out there have any info on this ?