2015 Honda CR-V Vibration Fix: Service Bulletin TSB-15-046 Revisited
Disclosure: Honda -Torque News, while happily affiliated with the Honda brand through the generation of this brand specific news column, remains impartial as to the opinion generated assessment of Honda Automobiles, Motorcycles, power sports and equipment. Our drive and product reviews are based on qualified observation, hands on the wheel drive review, first hand operation of Honda power generators, and various brand Honda small engine powered construction and garden/yard related power equipment.
With that said, let’s get on with it
As a service to our readers, a CR-V owners forum was established in late 2nd quarter 2015, to facilitate not only a voice for our rightfully concerned CR-V owners, but to also share American Honda’s response to a known and acknowledged vibration issue, specific to the (then) recently engine and CVT upgraded 2015 CR-V.. We drive a 2015 Honda CR-V with 10,000 miles on the O.D.. Still perfect!
While the vibration was often intermittent, with various cause and effect scenarios specific to the individual vehicle owner, American Honda generated a dealership service bulletin that addressed several possible vibration cause and effects, and mechanical/ programming fixes performed within warranty, and left to the discretion of the independently owned Honda dealership’s service writer to discern, recommend and appropriately execute at will.
We’ve received mixed reviews as to dealership cooperation in this known issue
Here’s a rather common-experience generated comment from a reader: We don’t know him, or his intent or personal motivations. But, as consumers first, auto writers second, we feel his pain
Don wrote on 2017, February 7
*Bought new in 2015 CRV. "I took it back to the dealership 3 times. I called Honda and Honda said that they wanted to change the software. I picked up the CRV later in the day. If anything vibration was worse. I got a call from corporate Honda rep. They said they were sorry but at this point I was on my own."
"REALLY? on my own. There are some class action suites going on with this issue. The Honda rep told me I should join in the class action suit because at this point there was nothing else they could do. They knew this was an issue while they were still selling them. I sold Hondas for quite a while. WHY? because of their dependability and resale value." " I would have been fired if I had treated a customer the way Honda is treating loyal Honda owners over this issue. I just want my CRV fixed PERIOD. When I sell it and some body researches the vehicle I guess resale went out the door. Thanks Honda for NOTHING. $32,000.00 worth of nothing." wrote Dan.
Parks McCants wrote on 2017, February 7
"In reading your comment, I find no mention of the CR-V service repair bulletin. It was quite extensive, and covered several possible cause and effect remedies for CR-V. Follow through, and then please let the community know if your vibration issue was resolved."
We can complain, kick our feet, and if all else fails, take a long-shot at that ever elusive and protracted class-action lawsuit.
Me, I’d rather give Honda another phone call. Here’s their phone number.