The all-new Subaru Ascent 3-Row family hauler has had problems with its automatic transmission, and a new investigation could bring a lawsuit against Subaru of America. The Ascent was all-new for the 2019 model year and made at the Subaru plant in Lafayette, Indiana. The Ascent transmission issues put the SUV on the Consumer Reports 10-Least Reliable cars list.
A report from ClassAction.org says attorneys are investigating whether a class action lawsuit can be filed following reports of transmission problems in the Ascent family hauler. What is the problem with the Ascent transmission?
Photo credit: Subaru of San Bernadino
Subaru Ascent owners have reported to the National Highway Traffic Safety Administration (NHTSA) that they have had shifting problems. Drivers report feeling the vehicle hesitates, jerking or about to stall, and slipping of the continuous variable transmission (CVT) automatic gearbox.
Brian Jones, ASE certified master tech and Lemberg Law expert automotive contributor says there are several problems with the Ascent, and his investigation reveals, “Report after report talk about needing a new transmission shortly after purchasing the Ascent.”
Photo credit: Riverside Subaru via @MarcUrbano
Did Subaru have a recall for the Ascent transmission issues?
Subaru of America recalled 76,842 2019 model year Ascent SUVs over a faulty sensor in the transmission. The hydraulic transmission sensor may inaccurately measure the hydraulic fluid pressure, and the Continually Variable Transmission (CVT) chain may slip in Ascent 3-Row vehicles.
If the chain slips, there could be irregular noise, vibration, hesitation while driving, and a malfunction indicator lamp (MIL) illumination. The NHTSA says if driving under this condition continues, the vehicle may experience a loss of power, increasing the risk of a crash.
The affected vehicles were manufactured between February 22, 2018, and May 7, 2019, and were eligible for a software update under the Subaru recall. ClassAction.org says attorneys investigating the problem have reason to believe the update may not have fixed the cars and that those built after May 7, 2019, and left out of the recall, also “suffer from the same transmission problem.”
What should Ascent owners do?
The report says, “In light of these reports, attorneys are investigating whether a class action lawsuit can be filed. Before they can even consider filing a lawsuit, however, they need to speak with drivers to learn more about the problem.”
2019-2020 Subaru Ascent owners experiencing transmission slippage, jerking, shuddering, or other transmission issues can contact ClassAction.org here.
You Might Also Like: New Subaru Ascent Family Hauler 3 Year Report Card - Are The Problems Fixed?
Denis Flierl has invested over 30 years in the automotive industry in a consulting role working with every major car brand. He is an accredited member of the Rocky Mountain Automotive Press. Check out Subaru Report where he covers all of the Japanese automaker's models. More stories can be found on the Torque News Subaru page. Follow Denis on Facebook, Twitter, and Instagram.
Subaru Report - We’ve got you covered! Check back tomorrow for more unique, informative SUBARU news, reviews, and previews you can trust.
Leave your comments below, share the article with friends and tweet it out to your followers!
Photo credit: Subaru, Riverside Subaru via @MarcUrbano, Subaru of San Bernadino