If you own a Toyota or Lexus and were affected by floods – read this
Flood owners have enough to worry about without having to stress about making payments on a car that may have been destroyed by flooding. Toyota and Lexus understand this, and Toyota Financial Services and Lexus Financial Services are offering victims of flooding in Louisiana.
The help will be extended to those in the areas FEMA has designated as emergency flood areas. Lexus and Toyota are offering multiple ways for customers with leases or car loans. These include:
• extensions and lease deferred payments
• redirecting billing statements
• arranging phone or on-line payments
Toyota and Lexus have set up the following hotlines for their customers looking for help:
Toyota Financial Services customers may call (800) 874-8822 or contact TFS via email using the Mail Center function after logging into ToyotaFinancial.com.
Lexus Financial Services customers may call (800) 874-7050 or contact LFS via email using the Mail Center function after logging into LexusFinancial.com.
In a press release this week, Toyota and Lexus offered “…heartfelt thoughts to those affected by the natural disaster.” This is not the first time that Toyota has offered help to those who may have trouble making payments due to circumstances beyond their control. One other example of this type of outreach by Toyota was during the government shutdown of 2013.