Ford announced a voluntary recall today of its very successful new 2013 Ford Escape. The Ford Escape is available with 3 engines. This recall only affects the Escapes with the 1.6Liter EcoBoost turbocharged engine. According to Ford’s press statement the problem is with an engine compartment fuel line that could split and thereby cause a leak of gasoline and subsequent fire. Ford emphasizes that there have been no reported injuries at this time. Thus far, approximately 11,500 vehicles have been built that might have this defect. All, or nearly all, are in the US market.
Ford is so concerned about this safety recall that it does not even want customers to drive the vehicle to the dealership for repairs. It has taken the very unusual step of asking customers to stop driving their Escape immediately. Ford will then have a dealership deliver a loaner car to the customer and transport (tow) the Escape back to the dealership for repairs. Ford is even asking dealers to stop demonstrating the Escapes it has on the lot and discontinue test drives until it has resolved the problem. According to Ford, there is no risk if the vehicle is not running.
Due to the suddenness of the recall, and Ford’s concerns that the cars not even be driven, it is managing expectations by telling owners that repairs may take up to 2 weeks as parts become available. Loaner cars may be driven at no charge during the repair period. The repairs are not difficult and can be completed in less than two hours if parts for the repair are in stock.
This is the second recall of the 2013 Ford Escape this week. Kudos to Ford for taking bold action to correct a potentially dangerous situation.