Skip to main content

Lexus, Toyota, and Scion top JD Power & Associates 2012 Reliability Study

Toyota, Lexus, and Scion have all come out on top of JD Power and Associates 2012 Vehicle Reliability Study.

Toyota and both of the company's brands, Lexus and Scion, are known for making extremely durable and reliable cars.

Lexus, Toyota's luxury brand, was number one in the JD Power and Associates reliability study, with only 86 problems per 100 vehicles. Toyota was the best scoring non-luxury brand in the study with only 104 problems per 100 vehicles tying for third place among the 32 automakers that were part of the study. Scion, Toyota's youth focused brand, scored right behind Toyota in fifth place with 111 problems per 100 vehicles.

To put this into comparison to Chrysler, which came in dead last in JD Power and Associates Vehicle Reliability Study, had 192 problems per 100 vehicles. As well Chrysler's other brands Dodge, Jeep, and Ram Trucks scored at the bottom of the reliability survey.

On top of all of the Japanese automaker's brands scoring well in the study, eight Lexus, Toyota, and Scion models captured segment awards in the 2012 JD Power and Associates Vehicle Reliability Study. A performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.

The vehicles that captured reliability segments awards include the Toyota Yaris, Scion xD, Toyota Prius, Toyota Corolla, Toyota RAV4, Scion xB, Scion tC, Toyota Camry, Toyota Highlander, Toyota Camry, Toyota Sienna, and the Lexus RX350.

The study also found that Lexus improved compared to last year's study reducing issues by 23 fewer problems per 100 vehicles. Toyota improved by 18 fewer problems per 100 vehicles. Scion achieves its highest position in the study, jumping 17 positions and improving by 55 fewer problems per 100 vehicles.
“We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall”, said Jim Lentz, President and Chief Operating Officer Toyota Motor Sales in the USA.

Lexus earned the highest rank in JD Power and Associates Reliability Study in 2011 as well, and has earned more segment awards than any other luxury automaker in the study. This year's first ranking and praise from JD Power and Associates only cements the brand's reputation for building quality vehicles around the world.

It is important to note that the data compiled by JD Power and Associates for the reliability study are for the 2009 model year.