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How paint problems are infuriating 2015 Chevy Silverado owners

A check of recent truck forums finds that a number of owners of 2015 Chevy Silverados are having problems with paint flaking or peeling off. The problems are serious enough that people are taking their complaints to the National Highway Traffic Safety Administration, because they aren’t receiving help from the dealerships.

On one discussion about “weak paint”, one owner asked “Has anyone else noticed that the paint on 2014+ silverados chip and scratch very easily? Seems like every time I wash my 2015 I find new chips or scratches.”

Another person adds, “Yes the paint quality on the 2014+ trucks is poor, my 15 already looks about how my 08 did after it was 7 years old. You can thank the epa for that.” And yet another posted, “My black 2015 gets scratches just by looking at it. I have a buddy who needed to get his front end repainted a month after purchase because of all the stone chips.”

A person who claims to work for a dealership denies there is a problem with the paint on 2015 Chevy Silverados “Well as a painter at a Gm dealership, your 2015 weak paint complaint is completely false. The paint is actually pretty good vs the 09-13s. We haven't been seeing any issues with 14 and ups at all.”

But yet another owner fires back “about the fragile paint on the K2XX trucks, worst paint I have ever seen, but the problem is wide spread over all the newer GM vehicles, water based paints suck but our air has improved 700 percent since GM was forced to switch.”

Chevy Silverado Paint Problem Complaints Are Widespread
The complaints are widespread, from different climates all over the U.S. and Canada. A check of the website CarComplaints.com, that compiles consumer issues on all types of vehicles, finds that the concerns are serious enough that many owners have taken their complaints to NHTSA.

For the 2015 model year there have been four complaints to NHTSA over paint problems with the 2015 Chevy Silverado. The complaints are that the paint either peels or chips too easily. The paint problems seem even more pronounced for the 2014 Chevy Silverado. For the 2014 Chevy Silverado there are 33 complaints, again for peeling or excessive chipping.

I have messaged the public relations person who oversees truck production for General Motors but haven’t heard back yet. It is true that the auto companies are constantly reformulating paint mixtures to be more environmentally friendly but paint peeling within the first few months or even the first few years is inexcusable. I can’t find any recalls for paint for these model years but there are enough forums and complaint sites to indicate that the issues are widespread enough to trigger concern.

Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. Her affection for the Motor City comes naturally. Her father ran a gas station while Mary was growing up, in Wisconsin. Follow Mary on Twitter at @maryconwaymedia.

Comments

Doug Goodman (not verified)    August 13, 2018 - 11:22AM

My 2013 Sliverado LTZ Crewcab has a large area on the roof just above the windshield that is peeling paint. It seems the paint didn’t adhere to the primer. Was hand washing yesterday and have same thing on the rear passenger door.
Stopped by a Chevy deal to have them look at it and they fed me a line about chips letting water get under the paint and because of the aerodynamics of the truck, wind is lifting the paint off. REALLY!!!

Dan (not verified)    September 24, 2018 - 11:19PM

I purchased a new 2017 Chevy Traverse in Siren Red. Paint is excessively chipping. GM and dealership are claiming it is not their responsibility. Dealer says it is GM's decision. GM says they rely on the dealer's assessment. The dealer said GM was willing to pay half the cost out of good faith. The dealer sent me to their autobody shop twice who sent me a quote for $12,000.00. Unbelievable, but true. I have the emails and pictures to back it up. I trying to figure out where to post my photos for the most views.

Fred T (not verified)    October 14, 2018 - 6:09PM

I have a 2016 Camaro ss Black. Primer appears to be grey. Like several of the above truck owners I am seeing an alarming amount of chips showing up, it has 12,000 miles on it up. I Iove my car but I am very disappointed in the paint quality. I have 2010 F 150 with 175,000 miles and have about the same amount of chips on it. I keep a real good distance from vehicles in front of me to avoid the chips to no avail. I was looking at a blue one and was told by someone at the dealer they had a huge problem with the blue on the Vettes and Camaros. Come on GM admit there is a problem and do something about it, we are not talking about 10 or 15 thousand dollar vehicles. Or maybe your recent ads Chevy being the longest lasting trucks on the road applies to the mechanical portion only. Must be a driveway guarantee on the paint. I do not abuse my car, and it needed a new torque converter at under 10,000 miles. Maybe I should have bought the mustang GT instead.

Scott Kuhta (not verified)    October 17, 2018 - 2:22PM

I own a 2014 Chevy Silverado with paint peeling in spots along the lower passenger side from the front door to the wheel well. All at the same level. These are not from rock chips, the paint is simply flaking away.

Jamie (not verified)    October 26, 2018 - 11:33PM

We bought 2 - 2018 Chevy Cruze hatchbacks from different dealerships. One in blue, one in red. I noticed 3 spots on my car before I left the lot with it. These were determined to be flaws in the factory paint. They are going to sand it down and repaint it. My husbands car, after a month we are now seeing a dozen spots showing up on his car in various places. He is likely going to have to have his entire car repainted. We took our cars to a dealership where we have all our service done and had zero hassles getting these set up to be fixed. The dealerships we bought them from dragged their feet on the issue. We heard the atmospheric run around from them too. But the good dealership has said they have seen an uptick in paint issues that are happening at the factory. Now after having done some research I believe that is absolutely true.

Randy Nunally (not verified)    November 9, 2018 - 12:57PM

I have a 2014 Chevrolet Silverado and I noticed how easily the paint has been peeling and flaking off , I'm having to put flex over the areas that's peeling, know my truck looks like a Dalmatian dog is there any warranty or recall on the 2014 Chevy Silverado for painting issues

Brian C (not verified)    December 5, 2018 - 10:17AM

I have a 2014 4 door Silverado that I purchased new, and started to have the paint flake off in the bed earlier this year. Now I have just noticed the paint starting to flake along the windows of both back doors. This is definitely due to poor paint paint product and/or application and not wear.

jonathan k roach (not verified)    December 11, 2018 - 10:14AM

I have been painting 22 years. I just got stuck with a roof strip an paint on a Silverado because one of our painters painted a roof for small repair an customer brings it back because is peeling. the problem is factory because it's peeling from the factory etch coat an it's peeling all over. but our paint is sticking to the factory paint fine but paint is only as strong as it's weakest link which is the factory paint.

Casey (not verified)    December 18, 2018 - 1:30PM

I bought a 2016 Silverado and 6 months later noticed the paint on the hood of my truck is chipping off. I afraid it’s going to start rusting in those spot. It sucks that you pay all that money for something nice and then start having problems with paint.

Thomas Ackerson (not verified)    January 22, 2019 - 8:05AM

I am a contractor on long island, N.Y. I have seen at least a fifty white trucks, mostly GMC, with paint peeling from the hood, above the windshield, and side doors. At first I thought it was a bad repair job, but now it is certainly a manufacturers defect. I'm surprised that there is no class action law suit against GM by these thousands of white truck owners throughout the United States.

Jared (not verified)    February 4, 2019 - 11:13AM

On my third gmc truck from paint issues an my 17 is no better than the rest still under 36000 bumper to going to be talking to dealer again about it you can actually take you finger nail on the what they call rock guard an peel it off an it’s just not my truck have tryied it on others this paint is absolute garbage as every one on hear already knows good luck to all

Fred B. Targee (not verified)    March 12, 2019 - 12:59PM

It's not just the trucks I have a 2016 SS 15000 miles. More chips than my 2010 F150 182000. How's the EPA going to react when thousands of GM vehicles need to be repainted after only a couple of years. If this is the quality of paint on American vehicles I guess I won't be buying a new American truck. I hate the idea of buying an import

Travis Parcher (not verified)    March 22, 2019 - 5:28PM

My 2015 Siverado 2500HD White in color has chips like you wont believe. I just washed my truck with the garden hose this last week and the paint peeled right off the driver side passenger door up by the B pillar. Talked to my insurance and they said they found this forum and there for is a manufacture defect and would not cover the issue. How do we get this fixed? We already pay crazy sticker prices and now we need to budget for a paint job! This is nuts.

John (not verified)    March 26, 2019 - 1:53PM

2018 GMC Sierra, 7 months old, 10 000 km chunks of paint missing all over the front bumper and chips everywhere with flaking all around. GMC is now Junk in my books and only because of the paint. I'm done with them. Outsourcing all the work to Mexico. I guess I'll be going to Ford or Dodge which I can't even believe I'm saying this.

Mark Johnson (not verified)    March 27, 2019 - 7:28PM

Remember the horrible paint jobs on the early 90's chevy lumina, corsica??
It appears chevy has gone back to that formula.
This article is from 2015.....and still has people with new trucks posting 4 years later.
chevy should be ASHAMED!

Nellie Haley (not verified)    April 2, 2019 - 8:23PM

Have a 2015 2500 Chevy Sliverdro the paint job is so bad on it . The paint is bubbling long the drives door then the left passenger door by the window wash my truck and paint is down to the metal . I have done a search and there has been slot of problems with the paint .

Travis Parcher (not verified)    April 3, 2019 - 9:18AM

Every one should call GM at 866-790-5600. I also have called GM. I was told they wont do anything due to the warranty being expired. I live in California. Not an extreme weather state but they say there are many reasons that can effect the paint. I also took mine to 2 dealers and they said the same thing "factory defect". My truck lost paint just behind the window on the second door on the driver side. A place that only gets touched when washing the truck. We pay more for a Chevy because we demand more from our trucks. I have been a Chevy owner my entire driving life. The person I spoke to did say " If everyone who has this problem would call GM at 866-790-5600, with enough complaints to GM they would be forced to resolve the problem or do reimbursements for the factory defect. My insurance told me due to this forum and she specifically called out "Torque", they would also not fix the paint because its so well noted that Chevy has a paint defect from the manufacturer.

Mark Johnson (not verified)    April 4, 2019 - 9:10AM

I called GM at 866-790-5600 many times, as far back as March 2019 when my truck was 3.5 months old. They will answer, take your info, and you will receive a call back from Brianna. After you get nowhere with Brianna, you can request to speak to a manager. That will generate a “Service Request Number". You should then receive a call from Bryan. Bryan will let you email photos, schedule an appointment to have your dealer inspect. That WILL CONCLUDE with a diagnosis of "outside influence".
Just go into google and type "silverado paint chips". I have a youtube video that now has over 1400 views. The ONLY way one would find that video is searching the specific words above. That just proves how many are having this problem.
Lesson learned, don't buy gm!

Dameon Goods (not verified)    April 4, 2019 - 11:00PM

I own a 2014 Silverado ltz fully load but paint is coming off in chunks and very bad orange pill by rear fender at the bottom and also paint coming off around door handles. Chevy paint sucks and there is a real problem with the paint not sticking. A 5 yr old truck should not have paint falling off.

Sébastien labrecque (not verified)    April 6, 2019 - 3:55PM

Same problem with my 2015 sierra 1500. Paint is flaking off behind the window of the left passenger door. I am afraid that the truck will look like crap in a year or two. They offer to pay 50% of the repair at a shop of their choice but what tells me it’s not gonna gets widespread all over the truck. Very unhappy to pay for a 60000$ truck that I still have 30000$ balance on it and having to go through this kind off problems. It all started when the truck was barely 3 years old. Its a shame

William Wright (not verified)    April 23, 2019 - 11:46PM

I bought my 2015 Silverado used with 1300 miles. After about a month or so I noticed the paint around the top windshield was peeling and now at 48000 miles I considering to either have it painted or get rid of it!

wade mcinnis (not verified)    May 1, 2019 - 1:03PM

my 2011 sierra witch i also had a rust controll modual installed from new has paint blistering and rusting from under the paint .T the module people guardian wont warenty the rust they say its the wrong kind of rust they blame gm cs paint gm says theres no issue with there paint

Donna (not verified)    May 5, 2019 - 5:26PM

My 2015 Sierra paint has all at once started to blistering up and peeling in the bed area. Have never hauled anything in it either.

Joe A. (not verified)    June 4, 2019 - 8:05PM

In reply to by Donna (not verified)

I have a 2015 Sierra with silver mist paint. The rear passenger door is blistering from underneath. The dealer said GM told him it is probably from application of extreme heat from an external source. B.S. I’ll try NHTSA next. This is my second and last GMC truck.

Mark Johnson (not verified)    May 28, 2019 - 4:46PM

I will be posting an updated video of what my 2018 looks like after 18 months and 39k miles. Nothing short of disgusting! Well over 1000 paint chips.
I have complained to chevy warranty, chevy executives, and they refuse to stand behind the terrible paint.

I have now installed vinyl graphics on my rear window and passenger windows.
"2018 Chevy = PAINT CHIPS , ZERO CUSTOMER SERVICE" (rear window)
"2018 Chevy truck, 55K sticker, 55 CENT PAINTJOB!" (drivers side)
"Search YOUTUBE for Silverado paint chips" (passenger side)

Ron (not verified)    June 2, 2019 - 1:01PM

I have a 2015 Chevy Silverado that the paint is pealing around the passenger door on the drivers side. I have been a Chevy person all my life but I am thinking my next truck is going to be a Dodge. I am not sure I blame Chevy I think its more a government regulations problem.

Michael (not verified)    June 20, 2019 - 9:56PM

In reply to by Ron (not verified)

I agree. My truck has more chips in the front bumper then all other trucks I had combined. At least 30 on the front bumper, hood, and all over the rest of the truck. I know all vehicles get chips but this is ridiculous. Dodge it is for me. Besides if I keep it for another 5 years I can’t imagine what it will look like.

Mark Johnson (not verified)    June 21, 2019 - 5:22AM

In reply to by Michael (not verified)

My 2018 Silverado has well over 1000 paint chips over almost every body panel. Search youtube for "Silverado Paint Chips". I posted a number of videos of my truck.
I had a 2016 RAM Longhorn 1500 prior to this. That truck had one single paint chip on the hood. Being a painted gold front bumper, there were about 20 chips there. Compare that to my Chevy with easily 700 chips on the bumper.
There was a recent comment on my youtube video that someone actually had GM repaint his truck under warranty.
I met with my dealer (AGAIN) two days ago and they took photos and video (AGAIN) to submit to GM. The person taking the photos seemed to be in agreement that there is WAY to much damage to consider it as wear and tear. That really doesn't mean anything as it is up to GM alone if anything will be done.