Subaru Drops Significantly in Consumer Reports Reliability Ratings; is the Helium Coming Out of the Balloon?
The Subaru brand drops significantly in the recent Consumer Reports Reliability ratings. They single out the Subaru Outback, Legacy and WRX/STI for declining reliability. They weren’t the only automaker to drop as Volvo and Volkswagen also has big drops in rankings. What’s going on with these brands?
Subaru has a small model lineup of only seven automobiles with the Forester, Outback, Crosstrek, Impreza, WRX/STI, Legacy and BRZ. So as CR points out, if one or two models suffer a drop in reliability, it has big ramifications. Three of Subaru’s vehicles dropped which hurts them more than other brands. But CR seems to be speaking out of both sides of their mouth.
Outback and Legacy now have average reliability
Consumer Reports says Subaru has dropped out of their “More Reliable” rankings this year and now are listed as “Reliable”. CR says Subaru dropped out of the top 10 reliable brands because of “multiple problems in the Legacy sedan and Outback wagon”, which both now have average reliability.
WRX and WRX STI falls out of favor
CR says the Subaru WRX and WRX STI are “no longer recommended” because of their declining reliability. Other big-name models with declining reliability and that are no longer recommended include the Audi A3, Chevy Volt, Dodge Durango, Ford F-150, Honda Civic, Lincoln MKX and Mini Cooper.
CR says the Subaru Outback wagon scores average in noises and leaks and in-car electronics. It rates the Subaru Legacy average in only one category, power equipment. The Subaru ranking was further hurt by the WRX and WRX STI performance sedans which fell to “below average” reliability. CR rated the WRX/STI average in the “ minor engine” area and low in noises/leaks.
Yet all three vehicles are “Recommended Vehicles” by Consumer Reports in their November New Cars Preview 2017 magazine. This means CR says all three, Outback, Legacy and WRX/STI meet their stringent testing and “have average or better reliability” and performed well in their testing.
So the Consumer Reports Reliability Report is a little confusing when it seems they are speaking out of both sides of their mouth. First they dropped Subaru out of the top-ten rankings in reliability, but then they put the Subaru Outback, Subaru Legacy and the Subaru WRX/STI, all vehicles singled out for issues, on their “Recommended Vehicles” by Consumer Reports list.
If you are looking to purchase a 2017 Subaru Outback, Legacy sedan or WRX/STI performance car, the Consumer Reports rankings can be a bit misleading. Look closely at the total picture and then decide for yourself. By-the-way, Consumer Reports also includes the 2017 Subaru Forester SUV, Crosstrek crossover and BRZ sports coupe on their “Recommended Vehicles” list.
Source: Consumer Reports