2021 Subaru Forester windshield replacement
Denis Flierl's picture

The Real Cost To Replace Your New Subaru Windshield With EyeSight Might Shock You

What will it cost to replace your 2021 or older Subaru Forester, Outback, Crosstrek, or Ascent windshield with EyeSight? The cost may shock you.
Advertisement

Consumers want new advanced safety features on their vehicles, like forward collision warning, emergency braking, lane departure warning, and adaptive cruise control. Subaru’s EyeSight advanced safety system with these systems is now standard on the 2021 Subaru Forester, Outback, Crosstrek, Ascent, and Legacy models. But the cost to replace the windshield is a hidden cost that can shock owners if they get a cracked windshield.

Consumer Reports says the advanced safety systems are making new cars safer. The Institute for Traffic Accident Research and Data Analysis (ITARDA) investigation found Subaru vehicles equipped with the EyeSight safety system had an 80 percent decrease in rear-end collisions between vehicles and 50 percent fewer pedestrian accidents. There was a 60 percent decrease overall in all driver accidents. But things like replacing a windshield is more expensive to repair.

2021 Subaru Forester windshield replacement

What does it cost to replace a Subaru windshield with EyeSight?

CR says Ted Hine was shocked when the dealership quoted $1,400 for a replacement windshield for his Subaru Forester. The reason it’s so expensive is Subaru uses OEM windshields, and after it’s installed, the EyeSight cameras located on the windshield need to be recalibrated. If there are any distortions on the new glass, EyeSight will not work correctly.

There are cheaper alternatives than going to a Subaru retailer. Companies like Safelite AutoGlass and other national companies quoted between $650-$700 for the Forester windshield. But then it costs an additional $220 for the EyeSight technology recalibration. This still brings the total to $900.

2021 Subaru Forester windshield replacement

“I’m 74 years old and retired, on a limited fixed income,” Hine said. “I can’t afford $900-plus for a windshield every time a truck randomly throws a rock at me.”

Does EyeSight have to be recalibrated every time?

We contacted a Subaru retailer near Denver, and they told us after a windshield is replaced, the EyeSight system may not need to be recalibrated. After the new glass is in, a light on the dash will stay lit if it’s not working correctly. If the light goes out, the new glass is good. But it’s important to use OEM or approve glass for the replacement to be successful.

This will still cost you $650 or more depending on the model. Subaru’s YouTube video says a new windshield with labor cost, and EyeSight recalibration is $1,000+.

All 2021 Subaru Forester, Outback, Crosstrek, and Ascent SUVs now come standard with EyeSight technology. It will protect you in the event of a crash and decrease the chance of an accident. The downside is, repairs like a windshield replacement will cost you more.

You Might Also LikeThe 2021 Subaru Ascent and Forester Comes With One New Tech Feature Everybody Wants

Denis Flierl has invested over 30 years in the automotive industry in a consulting role working with every major car brand. He is an accredited member of the Rocky Mountain Automotive Press. Check out Subaru Report where he covers all of the Japanese automaker's models. More stories can be found on the Torque News Subaru page. Follow Denis on Facebook, Twitter, and Instagram

Subaru Report - We’ve got you covered! Check back tomorrow for more unique, informative SUBARU news, reviews, and previews you can trust.
 
Leave your comments below, share the article with friends and tweet it out to your followers!
 
Photo credit: Subaru


Subscribe to Torque News on YouTube.


Follow Torque News on YouTube, Twitter and Facebook.

Comments

Thats why we have insurance.
I was thinking the same. In 2016 I had a Subaru lease. The window cracked. Glass covered it and it cost nothing out of pocket nor did my rate go up
Not much good if you have a $1000 deductible
I have a $1000 deductible for collision. I used to have a $250 deductible for comprehensive because if I looked at the difference in cost between that and the $1000 deductible, it wasn't enough savings to warrant it. I then switched to a $100 deductible for comprehensive because of how long it would take for the difference in premium to add up to $150, and the likelihood that I'd need a windshield before that happened. I recently needed a windshield for a Tesla Model 3, which also needs the camera recalibrated. The insurance company approved Tesla's bid. Tesla had a third party come in on a particular day to replace the windshield with Tesla glass, after which a Tesla technician takes over. For some reason, the final price was slightly lower than the check I got from the insurance company. I've had windshields damaged in the past, and probably should have changed windshields in other cases when I never did. Windshields can get many chips the size of a pin head that can distort things or interfere with driving, and windshield companies say to replace the windshield when that happens. It pays to have a slightly higher premium for comprehensive than to drive along with a cracked or damaged windshield in order to save $1000.
This is absolutely BULLSH!T, I have a 20 subaru forester w eyesight, I completely replaced my windshield for $421 dollars after a rock cracked it over half way through, i went aftermarket, not oem I didn't even have to have the eyesight recalibrated, and everything works 100% just fine, my advice, don't take your car to the dealer to get raped on a new windshield , find a glass/ windshield place near by
I am happy that your installation worked for you, however, NO reputable glass shop would ever allow you to leave without having the system re calibrated. As a glass shop, we are required to restore the car to pre loss condition. It is a liability for us. I am sure that your outlook would be different had the system failed in an accident. Trust me, there are brands of glass out there that I would never use because I do not trust them. We have all seen poorly made glass that could be distorted around the eyesight area. as a glass shop owner, your safety is my number one concern. If the system would fail because it wasn't re calibrated and you were to be injured or killed, I would never be able to forgive myself. best wishes Mr, Bill
Good article Denis. Our 2016 Forester had two windshields replaced that were not OEM but cost just over $200 each. Can't wait for you to write something on the $10,000 cost of a new CVT for Subarus. Consumers should know the pros and cons of Subarus.
Many insurance companies offer $0 deductible glass coverage. Even if they don’t you may still get $0 deductible comprehensive for barely more than $500 deductible. The best thing about owning a Subaru other than driving it is the lowered insurance rates that come with driving a car with such a high safety rating.
I owned a 2015 Outback, purchased Nov 2014. After 2 months the windshield cracked. Lucky I had full glass coverage. Didn't pay for calibration though. I replaced windshield 4 times in 5 years. I was even asked what am I doing to make this happen. REALLY!! I had my insurance cancelled. A complete nightmare. I LOVE MY SUBARU, just not repairing windshields
Is there any news on recalls for 2015 Subaru Legacy models or any legal cases that may help owners of this year and model? There is a clearly a defect with these windshields on these cars which Subaru is refusing to address.
My Subaru dealership offers an insurance program for the windshield. It costs as much as one windshield replacement. The rest will be free if needed.
I have had multiple glass replacements in different cars and trucks and insurance has always paid for it. Failures caused by rocks my stupidity or vandals and BB guns. Why is this different? Everything on the newer cars is more expensive.
In My state (Mass.) glass replacement with $0 deductible is the default by law. An owner can opt out if they wish, but I know of nobody who does so.
Mine in my 2013 Outback was $ 879 !
Subaru has the worst windshields of any manufacturer out there. We had one cracked windshield in over 30 years. I bought a Forester XT in 2017 and the windshield cracked after 6 months. Replaced under insurance. Bought a new Ascent in 19. Windshield cracked in 6 months. Paid out of pocket for this one. Paid $365 for Pilkington glass and it's been a better windshield. No calibration was required. Now the Forester XT has another crack. There is definitely a problem with their windshields. You don't go 30 years and then all of a sudden crack windshields every year.
Of course the author wants to bash Subaru... why not write the same article for other manufacturers like GM and those companies who actually have windshield mounted sensors? Such poor journalistic coverage. You will be shocked how affordable the Subaru windshield is! In addition, full glass coverage on an insurance policy is super affordable.
Not true. That's what the dealership and manufacturer say. If you get a decent piece of glass, the eyesight works just as well without recalibrating. I spent $120 on japanese made glass at a shop in the hood and have not detected any variance in the eyesight function at all.
You don’t need recalibration by Suburu, despite what they will tell you. Private replacement companies use Suburu windshields anyway, and it automatically recalibration upon installation. We did it twice in a week. It cost about $700 each time.
Totally untrue. Only $650 to replace with OEM glass last month on my 2019 Subaru Ascent.
$1105 + tax ($1200 total) for OEM replacement at the dealer on my 2019 Subaru Forester.
In Texas the dealership offers a glass replacement package at purchase that isn't available afterwards. $1250. $0 deductible unlimited lifetime replacement I'm on 2nd about to need a third. There's currently a class action suit against Subaru for this problem, cracking spontaneously it with very slight impact. My Hyundai didn't have these issues. I replaced the windshield once in six years and 112k miles. Subaru is at 3 glass in 3 months.
I have a 19 Outback with EyeSight. My favorite is during inclement weather (heavy rain) when the EyeSight technology shuts off, rendering the lane assist, distance warnings and cruise control completely ineffective. What is the point of lane assist and distance control if it doesn’t work in adverse weather conditions?
Really? It can't see much better than you can. I just drove home today in torrential downpour, the kind that brings a 75mph freeway down to about 40mph for most cars. You couldn't see more than 75-100ft ahead. The eyesight system turned off briefly a few times for about 20 seconds each. It's not meant to drive for you, it's to aid your driving. But if your human vision is impaired by extreme weather, why would you expect some cameras to see better?
I went through this earlier this year in Colorado during the winter freeze. Glad I have insurance. Sorry but this article feels more like a scare tactic. If you have an expensive new Subaru, I think you can afford the insurance to protect it especially any problem with the windshield.
Buy the special widow treatment from the dealer. Then any repairs will be covered by the window coating's warranty. I think the cost is around $150, money well spent.
did Subaru fix this problem for 2021 models or is it still there??
Still there. My windshield on my 2020 outback cracked I'm assuming because of the weather this past week. I called affiliated auto glass and was quoted 345.00
Still there. Bought our 2021 Forester April 9th. Within a week it had a pit with a 2-inch crack on the driver's side that we just wrote off as bad luck. Today we ran it through the car wash and it now has a 21-inch crack from the lower edge on the passenger side running up and then towards the driver's side. Starting at the edge it would seem to be a stress crack, and therefore a design flaw. No visible pit or hole that started the crack. Thank goodness our insurance has no-deductible glass replacement. Told my husband if this continues to be a problem we're trading it in for another Mazda CX-5, because we had no issues whatsoever with windshields cracking like this.
Essentially, it should be covered under warranty including calibration. Else, it is unethical from warranty aspects. Insurance is a ++.. but they fixed amount for windshield only.
I recently had a chip from the rock, which developed into a long crack in next two days, so I did some exploration. The online glass chains give a quote of $320..350, but after they got a VIN and found that it has EyeSight, they said that they either cannot do it or they have no right glass, and the "right glass" was quoted as $650+calibration. Note that since they are removing mirror and camera glued to the windshield, the calibration is a must and insurance insists on it. Finally I found a shop that did replacement and in-house calibration for $650 and IMHO it was a good deal, now it is better than new.

Pages