Toyota with blizzard pearl paint
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Toyota Extends Warranty On Peeling White Blizzard Pearl Camry, 4Runner, Corolla, Avalon, Scion, Lexus GX - Details Here

If you have a Toyota Camry, 4Runner, Corolla, Avalon, Lexus GX, or Scion IQ or XB, with white or blizzard pearl paint that is peeling - here is the extended warranty info.
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Toyota has announced a new customer support plan for vehicles with peeling white and blizzard pearl paint. The paint can degrade very rapidly. Some vehicles see the paint begin to come off in as little as one year. The problem affects nearly 2 million vehicles. Models included in the program include the Toyota Camry, 4Runner, Corolla, Avalon, Lexus GX, or Scion IQ or XB. The program will support you whether you are the original owner or purchased the vehicle used.

The program covers certain vehicles with Toyota's Blizzard Pearl (070) or Super White (040) paint colors.

Toyota White Blizzard Pearl Support Program Phase 1 Notification
Toyota began notifying owners last year in the fall. The owners of Toyotas with white or blizzard pearl paint received a letter notifying them of the upcoming support.

Phase 2 - Repair
Toyota's second phase will consist of a repair made by your local dealer at no cost to you. Any authorized Toyota Dealership can determine if a condition is covered by this Customer Support Program, not just the one from which the vehicle was purchased.

Contact your dealer if you have an affected vehicle. They will tell you the schedule and plan for repairs to your vehicle. Those owners who wish to have direct contact with Toyota on this issue can call the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm.

If you have a Toyota with Blizzard Pearl or Super White paint that seems defective please tell us about it in the comments below. Detail your contact with Toyota and how the issue is being handled. Your experience may help a fellow owner.

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John Goreham is a life-long car nut and recovering engineer. John's focus areas are technology, safety, and green vehicles. In the 1990s, he was part of a team that built a solar-electric vehicle from scratch. His was the role of battery thermal control designer. For 20 years he applied his engineering and sales talents in the high tech world and published numerous articles in technical journals such as Chemical Processing Magazine. In 2008 he retired from that career and dedicated himself to chasing his dream of being an auto writer. In addition to Torque News, John's work has appeared in print in dozens of American newspapers and he provides reviews to many vehicle shopping sites. You can follow John on Twitter, and connect with him at Linkedin.

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Comments

2013 Camry with Super White paint mines effected
My paint is peeling on my toyota rav 4 and I had this problem once before and now its doin it on the side last time it was the whole roof it's never been through car wash so I know that's not why
What about the Toyota Prius? 2010 Pearl White Prius - numerous people reporting problems with the paint chipping / peeling; body shops reporting that the paint wasn't adhering to the primer; still Toyota is not taking responsibility and telling Prius owners they're on their own - out of warranty! :(
I just got off the phone with Toyota Customer Experience Center (1-888-270-9371) only to be told that my 2010 Prius was manufactured in Japan and that it is not on the recall list. They can't tell me if/when the car will be recalled. I suggest that you call them ans ask about your car being taken care of. They won't be able to do anything since their job is provide canned answers written by lawyers but maybe the sheer number of calls will push them to do something.
What about the Toyota Prius? 2010 Pearl White Prius - numerous people reporting problems with the paint chipping / peeling; body shops reporting that the paint wasn't adhering to the primer; still Toyota is not taking responsibility and telling Prius owners they're on their own - out of warranty! :(
Same here with paint peeling in different areas. 2010 Toyota Prius with blizzard white paint. Love the car.
Wonder when they will fix the sound bar in the back of my 2019 Camry XSE? It’s been cracking since day 1, had it to the dealer! Still waiting!!!
I have a 2008 tundra it’s white also paint is terrible vehicle hd less then 100 thousand garage kept tried everything paint wipes off looks dull wish Toyota could help love the truck
White 2008 Rav4 here, lots of peeling areas. I received the initial letter but no follow up yet.
Same here..White Blizzard Pearl 2010 RAV4 with 2" peeled area above front windshield. I received initial notification letter, but no follow-up about how they will remedy.
Same here. 2010 Corolla. Received letter over a year ago. No follow up. Are we supposed to schedule our repairs now?
My daughters 2008 Rav4 paint is peelilng in lots of areas on the car. We received the initial recall letter and haven't heard anything else. I have called 2 different toyota dealerships who have said they would get back with me and no one has.
I own a Toyota Scion with paint problem chipping and peeling need help about paint peeling issue
I have a 2010 Prius IV in blizzard pearl white. Paint started falling off in sheets in December. Went to a body shop that told me it’s paint failure. Dealer seemed clueless at first so I called Toyota USA. Nothing. A few weeks later 2/15 I sent an online complaint & same day spoke to customer service that took a report. At their request I took car to Toyota dealer for inspection, that day! Dealer confirmed report was sent to Toyota USA immediately. I did not hear a thing for 6 weeks so I called 3/31. They claimed to have called but didn’t say when (smart phone & an Apple Watch) record says no they didn’t. They offered $750 in a voucher usable only with dealer to cover An estimate of $1,113. I know have more than 2 sqft of bare metal on my Prius. This is my 5th & last Toyota. I bought it new, serviced it always at the dealer & washed/waxed it at a pro car wash about every 2 weeks. I live in San Diego were its rarely above 75 degrees or below 45 degrees. as bad as the paint issue is the service has been insultingly robotic, erratic, unprofessionally slow & unaccountable. How far this former leader in customer service has fallen,
Who did you send the email complaint to ? And did they say it was involved in the recall? I called and they told me mine wasn't in the recall , but I wasnt sure if I should pursue it more ?
We have 2011 Toyota RAV4, Blizzard White and 1/2 of the roof paint has popped off and other various areas. We received the initial letter, have called the Toyota number twice and both times after giving all of our info... have been put on hold and then disconnected. Not sure what to do next?...... Dealer?
I have a 2012 Rav4, blizzard./white. Paint is pealing off the right front fender and various areas. I also received a letter months ago about the problem and have not heard anything since. What is the next step?
I would start by getting ahold of corporate.
I have a 2010 Prius in blizzard pearl. Paint started to bubble up and fall of in sheets just on the left drivers side door now starting on the right side up by the wind shield. When I took to dealer in Temecula CA for an inspection they said it was a "bad paint job" customer service made a report and called the higher up. After weeks of back and forth just said flat out they couldn't do anything for me. What a joke!!! no kidding its a bad paint job!! Toyota's!! Never ever will I by a Toyota again.
My 2011 Avalon paint started chipping shortly after I bought it from the original owner. It wasnt much so I shrugged it off. Then last summer the paint started bubbling up and seriously peeling. There isn't a dealer in my town so I will have to go 20 to 40 miles away.
I have a 2008 RAV-4 Blizzard Pearl. The paint is peeling in many areas, blows off in the wind when driving. I love the car otherwise. Toyota sent a letter in the fall but so far, I've heard nothing more.
I have a 2014 blizzard pearl Toyota Corolla and have been having these issues too, with peeling paint in different areas of my vehicle. Any reason as to why I haven’t received a letter?
I have a 2012 Camry HV and the rear area of the car surrounding the license plate is rusting. Does that fall under this?
I have a 2012 Camry HV and the rear area of the car surrounding the license plate is rusting. Does that fall under this?
I owned a 2004 Sienna Pearl White, the paint is cracking terribly, I received a recall notice, but I lost it, can I still go to the nearby Toyota Dealer to service my paint?
I too have gotten the run around on this problem. Wanted to trade mine in for a hybrid but of course no one wants it, can’t sell it outright. Time to hit social media. Maybe even talk to a lawyer about a class action lawsuit. Of course that may cost less than fixing millions of cars.
I'm in.
2009 corolla, paint is full all over and hood is peeling terribly
2013 Highlander with Blizzard Pearl paint. Paint on the roof is starting to peel off.
My 2013 Highlander is doing the same thing. Called corporate, took to dealer (who confirmed issue in writing) and nothing has happened. Dealer said out of there hands until Toyota ok’s remedy. Not holding my breath! Won’t buy another Toyota knowing they are treating (high side of car market) paying customers like this.

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