Hyundai Blue Link obsolete
Keith Griffin's picture

5G Rollout Kills Blue Link in Used Hyundais

By the end of the 2021, Blue Link will be a dead feature in older used Hyundai models and nothing can be done.
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Hyundai has notified Blue Link subscribers come Dec. 31, 2021, the popular feature will be no more in used models. It’s a victim of the advancement of 5G across the nation.

In a message to subscribers, Hyundai says the wireless provider of the network behind Blue Link will discontinue 2G service. Without it, Blue Link becomes a shiny brick in the middle of your dashboard.

A Hyundai spokesperson told TorqueNews, “These cellular networks are maintained by wireless service providers outside the control of Hyundai and Hyundai Blue Link. We regret any inconvenience this may cause.” He added it’s due to changes in telecommunications technology over time.

Hyundai Blue Link features

The company wouldn’t say if there are any alternative out there for Blue Link customers in this situation. There appears to be no hardware or software that can fix the problem. Simply put, Blue Link’s time of death in older Hyundais appears to come New Year’s Day.

The cutoff appears to be 2016 models and older. Models from 2017 onward have the 3G service but it begs the question: when do those models become technologically obsolete?

On one Reddit forum, commenters expressed dismay over losing one of the Blue Link’s most popular features: the car finder feature. It’s not so much for the ability to find the car in a mall parking lot as it is to recover their Hyundais if stolen.

One Reddit poster said, “I live in Chicago where carjackings are significantly increasing so it was nice insurance to track the vehicle and have Blue Link cut the car off with a police report. It’s making me reconsider keeping the car now.”

2015 Hyundai Sonata

That raises an important caveat for buyers and sellers of used Hyundais. This changes the value of used Hyundais. Factor that in when setting a price or making an offer. Unfortunately, it also affect trade-in value so that Chicago Reddit poster faces some issues beyond the lack of technology.

Blue Link turns 10 this year (and I wrote about it a decade ago). It’s been a popular feature. At its 5th anniversary, Hyundai said in its first years, Blue Link handled more than 90,000,000 requests from customers. Subscribers remote started their Hyundai’s more than 22 million times and remotely locked the doors more than 2.5 million times.

What do you think? Does losing Blue Link on older Hyundais make them less appealing? Do you use Blue Link? Comment below.

Keith Griffin covers Hyundai and Kia at Torque News. He has been writing continuously about cars since 2002. Keith used to be a researcher/writer for US News & World Report, as well as numerous car sites, including Carfax and Car Gurus, and a contributor to The Boston Globe. Most recently, Keith was the managing editor for American Business Media. Follow Keith at @indepthauto on Twitter, on @LinkedIn and on his Indepth Auto Facebook page.


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Comments

Yes I use Blue Link frequently. In KS the remote start is a great feature. The car won't allow you to start your car & lock the doors while started without using the remote lock. I've questioned Hyundai & they have no solutions/alternatives.
Hello, I have a solution for you! Well, hopefully, as it works on my 2017 Elantra. I get in the driver seat, close the door, start car, and lock the doors. Then without unlocking, open the drivers door and get out with the keys. Close the door. It will beep for a few seconds. Remove key from the fob, and manually lock door to the left. I pull handle to double check. Good luck! It can take some practice.
I have another solution. Stop being a fucking douchebag.
The point is that people bought a car and paid extra for a technology package that included not only being able to remotely open/lock their cars, etc but also included an emergency notification system similar to OnStar. (You clearly didn't purchase it for your Elantra for any of a variety of reasons and that's your business and I've got to wonder why you even bothered to comment if it doesn't pertain to you....maybe you thought you were funny....not). Everyone else on this forum will end up losing the service w/o a solution that could offer an alternative option which is really poor on Hyundai's part. It's also shortsighted, because more than likely the owners will at some point consider buying a new vehicle and based on this experience it won't be Hyundai.
Will my maps and ability to listen to YouTube and music through my phone still work? I am upset as I use it all the time and was never told It would be disconnected when purchasing my vehicle. I really love my Tucson but will probably purchase something else in the future because it seems like the problem will continue and with no compensation for vehicle owners
Hyundai should compensate the owner for whatever depreciation the vehicle gets because of bluelink getting deactivated. After all im sure the original price of the vehicle took into consideration having bluelink.
My wife's 2017 Elantra stopped working, and it's allegedly 3g. We've been through BlueLink support's suggestions on resetting the head unit. The service activation continually fails. What are the chances that providers in some parts of the country are already phasing out their 3g service? Or, when there's a problem, there's no urgency to fix an old network.
So in new vehicles do we get 5g blue link or will it still be 2g?
This totally sucks! I'm disabled and I rely on my Blue-Link for the ability to use my navigation by voice command, to remote start my vehicle, and other safety features that in the aftermath of a car accident a few years ago literally saved my life. The loss of my Bluelink is a huge loss to me.