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Subaru Tracks Everything In Your New Outback So If There Is A Problem They Can Fix It Quick

New software can track every part that goes into the new 2020 Subaru Outback. See how it benefits customers.

The Subaru plant in the U.S. where they make the new 2020 Outback SUV, Ascent family hauler, Impreza compact and Legacy sedan, is getting more automation so they can track your car so that if any future problems arise with your new all-wheel-drive vehicle, they can fix it fast. Plant production is getting faster, but it’s also efficient. At Subaru of Indiana Automotive (SIA), the home of North American production for the US-made models, there’s a 24-day turnaround time from the time you order your new vehicle to the time it arrives at the dealer.

At the recent Automation World Conference & Expo this week in Chicago, Trent Lester, group leader of Central Control Room (CCR) Systems at Subaru of Indiana, explained how SIA is ramping up production and trying to keep quality high on the new Ascent, Outback, Impreza or Legacy vehicle you buy here in America. They don’t want future problems with your new 2020 Subaru Outback, but if there is a problem, they have the stored data to fix it quick.

Software tracks your car build

As each car goes down the production line, everything that goes into the car is monitored and the data is collected and kept, so if there were ever a problem with brakes six months down the road, for example, they can look at the data to know all the details that went into the brakes in the car. They keep this historical record on your car and if there is a recall or if you have problems, they have the record of everything that went into your SUV. The software tracks everything about your vehicle as it moves through production.

If you did have a mechanical problem with your new 2020 Outback SUV, the service department would pull up the historical records on file for your vehicle at the Subaru plant in Lafayette, Indiana and see what exact components were used to build it. If there is a defective part, they can locate it fast, get it fixed, and get you back on the road.

Subaru has had issues with quality at their Subaru plant in Gunma, Japan because of the record number of all-wheel-drive vehicles they are selling in the U.S. market. They don’t want those same quality problems with the new 2020 Subaru Outback SUV that’s built in America.

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Photo credit: Subaru USA