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Honda Averts Possible Disaster Over New Pilot And Passport Incomplete Body Weld Glitch

Honda recalls certain 2019-2020 Honda Pilot, and 2019 Honda Passport models. See what potential disaster Honda averted.

Honda averted a possible disaster with the new Pilot and Passport models by catching a manufacturing glitch in time. American Honda is recalling 2019-2020 Honda Pilot SUVs and new 2019 Honda Passport models over an incomplete body weld. The National Highway Traffic Safety Administration says in the event of a crash, inadequate protection increases the risk of injury.

What’s the issue with Pilot and Passport?

It’s not the first welding issue the automaker has had. This issue involved the front frame left and right side upper members on Pilot and Passport that may not have been welded completely to the unibody. The NHTSA says these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion.”

2020 Honda Pilot

What is the Remedy?

Honda caught this one in time as only 10 vehicles total are affected by the manufacturing assembly line glitch. There is no remedy for this issue as vehicles cannot be fixed or repaired. The affected models will be sent back to the factory and inspected. Affected vehicles will not be re-sold and owners could get a new vehicle from American Honda. Imagine if this issue was not caught quickly.

The 2019 Honda Passport was manufactured on 10-7-2019 and 2019 Honda Pilots were built between May 29, 2019, and June 10, 2019. 2020 Honda Pilots were produced between July 30, 2019, and September 30, 2019. As of October 30, 2019, Honda reports that have not received any warranty claims or field reports, nor any reports of injuries related to this issue.

2019 Honda Passport

What should owners do?

Registered owners of all affected vehicles will be contacted by mail or email and asked to take their vehicle to a Honda automobile dealer. If the vehicle is identified as missing some welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle.

The estimated date to start notifications to owners is December 13, 2019. If you suspect you could be the owner of one of the 2019-2020 Honda Pilot or 2019 Honda Passport models, you may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

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Photo credit: Honda USA


Digitaldoc (not verified)    November 9, 2019 - 4:57PM

Not sure we should be congratulating Honda for catching this so early as some of the effected vehicles were manufactured over the Spring and Summer, and this is coming out now. I would think we robotic welding, the process should be very consistent, and not randomly miss stuff like this.

Mark Day (not verified)    November 10, 2019 - 8:36PM

Honda cracking windshields could be related to lack of structural rigidity as a result of "incomplete" body welds.

david wilton (not verified)    November 11, 2019 - 10:31AM

I have a 2019 passport. My experience with Honda Canada as i had need once to contact them directly to resolve an issue...Well for me it has been an experience of Integrity from Honda. If there is a problem with my vehicle I have zero concerns it will be dealt with properly.