Toyota RAV4 Suspension Recall Update – Third Time’s a Charm?

Work for Torque News, follow on Twitter, Youtube and Facebook.

Toyota cannot seem to resolve this ongoing RAV4 suspension issue.

Toyota is “changing the remedy” for the 2006 - 2011 Toyota RAV4’s suspension recall. This marks the third attempt by the automaker to resolve a tricky problem it has struggled with related to the vehicle’s suspension.

The ’06-2011 Toyota RAV4’s suspension arm assemblies have been troublesome. The components have failed according to reports and can cause loss of control of the vehicle. Recalls are a part of modern vehicle ownership, but what makes this one unusual is that this is the third attempt by Toyota to try to resolve the issue.

Toyota summarized the prior recall attempt in this statement: “In the earlier action, if the nuts for adjusting rear wheel alignment were improperly tightened when an alignment was performed, rust could form on suspension arm threads. If this occurs, and if the condition is not identified and remedied during servicing or repair under the existing remedy procedure, the threads can wear over time, causing the arm to separate, which could result in a loss of vehicle control.”

The new fix will be to replace both rear suspension arm assemblies with new ones. Toyota will also add an epoxy to prevent future arm adjustment during vehicle service. To see if your vehicle is covered, check out this link.

Toyota’s RAV4 recalls have been a little over the top, even by modern standards. In one RAV4 recall, the windshield wipers were recalled because they were not compatible with water.

Submitted by sam steve (not verified) on December 31, 2017 - 3:02AM

Permalink

i have 2009 rav4 4x4, yearly since 2010 to 2016 i was able to realign front and back wheel, but since the recall been made to the rear suspension early 2016, the back wheel alignment can be done by Toyota dealers, and average cost is about $600 to break the epoxy seal align and place epoxy back, which means alignment which should cost around $100 by any certified shop, it will cost me $600 every year.
that is very costly fix done by Toyota, and toyota refusing to acknowledge the problem,

Hello, I just noticed I have this problem now. I had the rear suspension work done last year and I see severe tire wear on the inside. Have you looked into changing the toe arm yourself to save money on alignments? This is a filthy dirty trick Toyota has done. I am so mad. I have always owned Toyota all my life and I will never ever again buy another.

I have a 2010 rav4 and experienced the exact same thing today. I either spend $600 to have the alignment done or throw 45000 mile tires away every 25000 miles. And don't even get me started on the huge spots where the paint is peeling, exposing primer.AAAARGH!!!

Submitted by Roger Peimann (not verified) on February 6, 2018 - 7:49PM

Permalink

2006 to 2011 Alignment
Yes Toyota replaced the parts BUT now the rear wheels cannot be aligned.

IS THIS REALLY A FIX??

Submitted by corey Smith (not verified) on February 11, 2018 - 5:53PM

Permalink

I've never seen another car with epoxy covered alignment nuts. And yes, Toyota wants $600 for an alignment now. If you look on the internet, there is a few companies making adjustable arms now. I took the Toyota arms off, and installed the adjustable ones. It was then $89 for an alignment at my local tire shop, $200 for the arms. Last Toyota I buy also.

Could you provide me those names of companies that make adjustable arms? And which one did you choose(company, part number, etc.), thanks!
Toyota did a filthy dirty trick to fix the problem, my next would be a Honda or other brand, not a Toyota again WHATSOEVER!!!!!!

I just purchased a 2008 RAV4 only to discover there was a rear suspension issue which is the suspension arm assembly rusting and so the vehicle needs to be repaired.

Can you recommend a source to buy those parts.

A local frame shop wants $4300.00 to fix.

Thanks

Submitted by Adam (not verified) on February 19, 2018 - 10:47PM

Permalink

I have a 2007 RAV4 and was just faced with this epoxy mess. How can this be considered a fix? It was Toyota attempting to cover their asses while leaving their consumers to foot the bill when the alignment goes out. As it does OFTEN. On any vehicle! How could Toyota “accidentally” overlook this when stupidly concocting this rediculous ‘fix’?! And when speaking with Toyota customer care, whom care enough to ask you to take a survey about your exciting phone experience, you couldn’t feel like more of a number. A useless, needless, number. Told just the same as the dealership - it is now your responsibility after our one-time good-faith replacement. GOOD FAITH?! And I’m seeing this ‘good-faith’ garbage all over the blogs - as though it were a scripted answer right out of their c-serv textbook, in anticipation of this mockery of a continuing recall failure. Unbelievably disappointing and angering.

Submitted by Marc Chamberlin (not verified) on March 15, 2018 - 6:27PM

Permalink

We too are facing this issue with the rear suspension alignment on our 2009 RAV4 and like everyone else both disappointed with Toyota's handling of this problem and angry about the costs to keep our car running and safe. I wonder if anyone has considered starting a class action lawsuit against Toyota since this is an engineering failure on their part and remains a safety issue for all of us who own these cars.

Submitted by Howard (not verified) on March 19, 2018 - 5:10PM

Permalink

Happened to mine as well. There's obvious severe wear on rear right tire and there's no way to align it without breaking the epoxy seal
This is an insult to customer
How about suing the company? Anyone?

Submitted by Jacqueline Branham (not verified) on April 16, 2018 - 8:02PM

Permalink

I just bought a toyota rav4 3 weeks ago a d noticed the back tires out of aligament. Now i dont know what do i do. Toyota is so stupid ro o that .i am going to try to get my money back. After learning about this .every one needs ro sue their asses.

Submitted by Lisa OH (not verified) on May 11, 2018 - 12:11AM

Permalink

took my 2010 RAV4 for alignment... the tech called me into garage and showed me the sticker that says "not adjustable, do not remove"..... i immediately left and went to toyota dealer i bought the car from. he said this was his first encounter with this issue and he would look into it and get back to me.....well this is going on nearly 3 months and still no resolve...we have reached out to the district manager and toyota customer service and we continue to get the run around....i already paid for a full alignment and it couldn't be performed so i am out that money...my rear wheels are 0.5% out of alignment ....i just bought four new tires so now i am running the risk of ruining them with premature wear....i can't afford not to use the car daily!......toyota wants me to pay $100 of the $500 charge for the "remedy"....i call BS...i already paid for an incomplete alignment....also moving forward what will they want me to pay??the whole $500??? nope not happening!! an attorney says starting a class action is very time consuming and expensive and you must make sure who ever yo u pick is well versed as they are very difficult cases and very detailed....i think toyota knows this and banks on the fact they can do wrong to us and just keep going....this is my fourth toyota....and my last....i am so so so disappointed in this company....

Submitted by Keila Bartlett (not verified) on May 25, 2018 - 5:03PM

Permalink

I could copy and paste the comments above here. Seems like if you own a Rav4 between the 2009 - 20016 range you are screwed if you need a rear alignment.
I also called Toyota "what do you want Toyota to do for you Ma'am". I said "I want you to pay for the replacement part so I can get an alignment and not ruin my new tires" and I was transferred to the complaint department who did NOTHING. But take my name! I have LOVED this vehicle until now. I would put my name on a suit to sue.

My 2010 Rav is in the shop now with this same issue! I was never told when they did the recall something would have to be removed by Toyota before alignment. I have also ruined a set of tires due to this. I have been battling with Toyota for 5 days now. Something needs to be done as the service at Toyota SUCKS!!!!!

Submitted by Gerard Spicak (not verified) on July 11, 2018 - 11:15AM

Permalink

With my 2010 Rav 4 Toyota I have the same Problem . I actually kind embarrassed myself yesterday. I am easy going guy; but I hate to be taken advantage of. At the local dealership where I purchased this Vehicle they agree not to agree that it is a toyota engineering oversight; and there hands are tied.. If you want the inside toe on the rear tires fixed, the whole rear suspension must be redone again. "the cost 939.00 dollars. Same Epoxy Job. Toyota should not brag about the longest lasting cars on the road. The truth of the mater is that if you love your Car You Spend Money

Submitted by Clarence Bauser (not verified) on July 31, 2018 - 9:59AM

Permalink

Rear Toe allinemennt adjusters recall. The part is now being epoxied due to a Toyota manufacturing flaw. Now the customers have to suffer the cost at $600.00 To have a simple allinement done on the rear of the car. The online car reviews from other customers are really pissed for being played suckers from Toyota. There is a lot of loyal Toyota customers going to drop Toyota and go with Honda. And after getting rid of these flawed cars to the open market and other people get to own flawed junk “Toyota’s”, their view will be the same as the current Toyota owners. Then the snowball effect kicks in plus all the news about Toyota’s now being junk cars I’m sure will hurt the company where it should, in their bank accounts. I was a big loyal Toyota owner for years, taking a lot of heat from my nascar friends for owning a Toyota, wait till they hear about this, this will make their day and a I told you so will be next. Toyota has or had a chance to do it right and they are blowing it big time. 2006-2011 years have been recalled on the RAV4, over 200,000 cars. At this number Toyota will go down quick. I also have been through 2 sets of expensive tires due to this problem to find out it’s a shoddy way for Toyota to do business like this. We, the customer have been played off as stupid, I don’t see it that way along with a lot of others. I hear Honda’s are still doing it right, if something don’t happen soon, I will be finding it out myself. Oh I almost forgot, the tires now going bad way to soon is a safety issue and now very hard to afford the cost of operation for this vehicle, you think it’s the shocks, they check good, shame on you Toyota.

Submitted by NHevergreen (not verified) on August 4, 2018 - 11:02PM

Permalink

We just brought my daughter's 2007 Rav4 to the dealership after it wouldn't pass inspection with our mechanic, who's been servicing it since we bought it in 2007. Diagnosis - "Found both rear sway bar links loose and right rear toe link worn at knuckle end. Note that toe link is part of a recall." When we brought it to the dealer we bought it from, the customer service rep looked at the diagnosis from our mechanic and said, "The toe link wasn't part of the recall." We were resigned to hearing about a large bill to replace it so that the car would pass inspection. After looking at the car (which had been serviced for a rear suspension recall in 2014), our dealership said they would repair it at no charge, including alignment. Reading these comments online, I think we really lucked out with our dealership in southern New Hampshire.

That said, I bought a 2017 Honda CRV turbo last year, mainly because the Rav4 no longer had a V6 option. I LOVE my CRV. It cost less than the Rav4 did 11 years ago and it has every option under the sun.

Submitted by Peggy Bradshaw (not verified) on September 19, 2018 - 11:21AM

Permalink

I have the same problem with my 2010 Rav 4. Promised by the service manager that he would call me. That was 3 weeks ago. I have contacted Toyota USA. Will see what happens. Looks like its time for a class action lawsuit and I know just the attorney to handle it.

would love to know if the class action has been started...we are on the 3rd set of tires since the 'fix' and been told we would need 900$ to replace the part they welded/Epoxied in order to get an alignment.

Our rear suspension arm broke and we lost control on a major highway with a speed limit of 70 and our daughter was in the car. We were lucky to have missed all of the cars around us.. I would like to know as well if there is a class action lawsuit for this issue.

I don't know how many times I called Toyota USA. I think they did notify the dealership in Meridian, Ms. a couple of times and they lied and said they were working with me but they just continued to ignore the situation. Somebody needs to jack them up. I am on my fourth set of tires and have 90,000 miles on the odometer. Mine is a 2010 Rav also.

Submitted by Jame V (not verified) on December 7, 2018 - 11:14AM

Permalink

We bought a 2008 Rav4 about 4 months ago NOT knowing anything about the recall. Put a new set of tires on the rear and now it's wearing prematurely. Call the shop and they said the rear suspension CAN NOT be adjusted. Called Toyota service line...got the same ridiculous answer like everyone's else. Will probably going to trade it in BUT not for a TOYOTA!!