Huge Mazda Recall on CX-3, Mazda3, Mazda5, and CX-5

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Mazda recalls almost all of it, lift-back models.

Mazda has announced a huge recall on all of its models with a lift-back or hatchback design. For relatively small Mazda this half-million vehicle recall is quite large in scope. The failing part is the rear hatch/lift gate gas stay dampers (lift supports) that hold up the rear cargo door when it is opened. The reason, like so many recent recalls, is simply corrosion.

Mazda says that in areas where salt is used to de-ice the roads (most of America), the salty water can get into the lift supports and cause corrosion that may lead to failure. That means that while you are loading groceries, the heavy tailgate could come crashing down on you. That could result in broken eggs and smooshed bread, not mention what could happen to you personally.

Mazda lists the affected vehicles as:
2010-2013 Model Year Mazda3
2012-2015 Model Year Mazda5
2013-2016 Model Year CX-5
2016 Model Year CX-3

In total, Mazda says 575,381 of its vehicles are included. As of this writing no eggs have broken, the bread is still in good shape, and no injuries have yet been reported. You can wait for snail mail to maybe bring you a recall notice, or you can >click on this convenient link we have right here to see if your Mazda is affected by this most recent recall.

Related: Mazda Recalls Mazda6 Over – You Guessed it

Submitted by RacerZ (not verified) on September 11, 2016 - 12:32AM

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I wouldnt worry about it. Theyve only found 6 examples of this so far and i bet it was more the user doing something wrong.

Submitted by suzanne warner (not verified) on July 15, 2017 - 11:20AM

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I had my Mazda CX-5 in to the dealership to have the recall problem fixed two weeks ago, and today my car's hatch came crashing down on me while I was loading my two dogs into the back. No bones broken but pretty freaked out. The hydraulics have completely failed.

Same thing happened to me I had my Mazda CX-5 into the dealership to have the recall problem fixed on July 14, and last week my car's hatch broke down. The left hydraulic failed.

Submitted by Catina Schneider (not verified) on October 22, 2019 - 5:26PM

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My 2016 hatch strut failed after being fixed in the recall in May of 2017. It hit my daughter on the head causing a concussion. I don’t feel it was ever right to begin with after the recall fix. Now having to deal with Mazda and dealership to see if the issue can be resolved not at my expense. Just a warning it may fail even after the fixed recall...

Submitted by Walter Beattie (not verified) on May 27, 2021 - 12:22PM

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My daughters 2014 CX 5 hatch will not open. I have read so many comments on this issue that there should be a recall. And not a simple fix either in most cases. Since there are so many people with the same problem it should be recalled.