J.D. Power Names Ford Super Duty Most Dependable Large Heavy-Duty Pickup

If you follow Ford trucks closely, you probably know that the Super Duty lineup was named the 2024 North American Truck of the Year Award winner last month. It was honored because it was designed to make life on or away from the job site more convenient and productive – whether hitching a trailer, backing up to a loading dock, making tight turns on off-road trails, or installing and operating upfit equipment – Super Duty pickups and chassis cabs lead the market in key segments including mining, construction, and utilities – and have double the share of their closest competitor.

Ford Proud of NACTOY Win

“We are so proud that Super Duty has earned the prestigious Truck of the Year award from the NACTOY jury, especially among a strong lineup of other finalists,” said Andrew Kernahan, Super Duty chief program engineer. “It represents the relentless dedication our teams have to our customers and endless hours they’ve poured into designing, engineering, and building Super Duty pickups and chassis cabs to be the ultimate tool for work and recreation.”

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Approximately 96% of heavy-duty pickup owners use their trucks to tow, with best-in-class maximum available towing of 40,000 pounds5, best-in-class maximum available payload of 8,000 pounds6, and best-in-class available 500 horsepower and 1,200 lb.-ft. of torque3 from the high-output 6.7-liter Power Stroke V-8 diesel, Super Duty customers can tow and haul with confidence.

And today, the NACTOY win was further reinforced when the Super Duty lineup was named by J.D Power as the most dependable sizeable heavy-duty pickup in the J.D. Power 2024 U.S. Vehicle Dependability Study, based on feedback from drivers after three years of ownership.

Everyday Super Duties Put To Test

“Every day, F-Series trucks are put to the test to get the job done, whether it be work or recreation,” said Tim Baughman, general manager, North America, Ford Pro. “Like all Ford trucks, Super Duty is Built Ford Tough. It’s more than a moniker for us. It’s our purpose. We are proud to receive this important recognition. It means we are building dependable trucks our customers can rely on.”

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Across segments, many owners keep their vehicles longer than ever before, and expected reliability is among buyers’ top considerations, according to J.D. Power. 

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“The Ford Super Duty is a deserving winner in the Large Heavy-Duty Pickup segment, and it exemplifies outstanding dependability in the first three years of ownership,” said Frank Hanley, senior director of auto benchmarking at J.D. Power. 

As noted, The 2024 Super Duty was named 2024 North American Truck of the Year by the North American Car, Truck, and Utility Vehicle of the Year jury in January.

Ford Motor Photo

Marc Stern has been an automotive writer since 1971. His automotive articles have appeared in venues including Popular Mechanics, Mechanix Illustrated, AutoWeek, SuperStock, Trailer Life, Old Cars Weekly, Special Interest Autos, and others. You can follow Marc on Twitter or Facebook.