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Thank you for your comment, and for relaying this information. I'm sorry that you ran into this issue with your vehicle. Would you be able to tell us your geographic location? Another data points of interest: vehicle manufacture date, which is visible on the driver door post, and average annual miles driven. Do you always charge to 100%? If you wish to continue this discussion, and get fellow owners to chime in, please consider joining us online: http: //bit.ly/caploss