Owners of 2014 Chevrolet Silverados are hot about AC problems

The 2014 Chevrolet Silverado has many drivers hot under the collar because of continual problems with the truck’s air conditioning. There are multiple forums dedicated to the same issue. Some drivers had problems right after buying their pickups. Others are suffering with sweltering temperatures right now.

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2014 Chevrolet Silverado, 67000km. A/C compressor seized and smoked the a/c clutch and belt while wife driving. Cost me three whole lost days use of the truck and over a week to get an appointment with the local GMC garage. $1100.00 out of my pocket for a new compressor, parts and labour. Not impressed.
Karl, More good news, GM now has a recall with no ETA on fixing it and no known REMEDY. Put your vin number into GM recall section on their site. It is called loss of steering assist where the electronics go out for a few seconds then return at slower speeds causing no power steering or as they call it power assist. And get this if you were planning on trading it in with some loyalty assist from GM, that won't happen either their policy is if there is an open recall they won't help you. Here is the recall info from GM's site. GM Recall #: N172085440 NHTSA # AWAITING# Date Issued: Jun 29, 2017 Recall Title: Loss of Steering Assist Recall Description: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado LD and GMC Sierra LD vehicles. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue. Safety Risk Description: If EPS assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. Repair Description: Dealers will perform a reflash of the EPS module software. Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE Talk about having another SAFETY ISSUE with steering, perhaps NASA can help them out.
I bought this 2014 Silverado truck from Alabama dealership in Nov 2015 with 24,000 miles on it.Since I have owned it the water pump has went bad the AC ECM went bad now today the AC line going to the condenser has cracked and leaked all the Freon out truck has 46,000 miles on it. Called customer service and complained we will see what happens.
My A/C went out at 69K miles in my 2014 Silverado 1500. Almost $1,200 later I am learning that I am not the only one with this issue. Sucks.
Cam, more issues too follow, open steering assist recall, see what they are saying.GM Recall #: N172085440 NHTSA # AWAITING# Date Issued: Jun 29, 2017 Recall Title: Loss of Steering Assist Recall Description: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado LD and GMC Sierra LD vehicles. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue. Safety Risk Description: If EPS assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. Repair Description: Dealers will perform a reflash of the EPS module software. Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
2014 Silverado 38,000 miles out of warranty and my AC stopped working today. Called customer service and they want me to spend $125 to figure out what the problem is and then maybe they might be able to help. I traded a 98 F150 in on the silverado only because I needed 4x4. The Ford had 138,000 miles on it and still ran like new, I never had an issue with it and the AC still worked fine. I am going to get the ac fixed at a local shop and drive directly to the Ford dealer and trade it in. I will however send a photo of me and my new Ford to the CEO of GM.
Jim, but till you trade it in please drive careful. There is an open recall on the power assist, with no ETA or REMEDY TO FIX IT. Enter your vin # into the recall section on GM website. You can lose your electronic steering for a few seconds. GM hasn't notified anyone and even if they do, like I mentioned there is no REMEDY. Here is what the recall says.GM Recall #: N172085440 NHTSA # AWAITING# Date Issued: Jun 29, 2017 Recall Title: Loss of Steering Assist Recall Description: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado LD and GMC Sierra LD vehicles. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue. Safety Risk Description: If EPS assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. Repair Description: Dealers will perform a reflash of the EPS module software. Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
I own a 2015 GMC Sierra Denali truck. Same model with a faulty AC Compressor. I was told by two dealers that GMC is backordered on 20,000 of these parts. GMC will not recall because it isn't a safety issue, so doesn't meet government standards for a recall. This is complete BS. It will cost me over $1000 to fix and I have to wait 6 weeks for the part in the summer. I will not be buying another GM vehicle. This is a $20m problem that GM will not recall.
Sorry, but just got an email from the Class Action Lawyer. They said that, they have decided not to proceed with the case, so I guess GM wins again. Not sure if someone wants to call another lawyer.
Condenser needed replaced. 2015 Yukon Denali with 42,500 miles $1037. Still trying to get GM to pay for it.
I feel your pain not only are they unlikely to pay for the parts they have been on back order for months with no known ETA on availability. I reached out to the CEO Mary Barra and all staff would say is it's out of warranty. I solved my problem by trading my 2014 Silverado with only 38,000 miles on the clock in on another brand. As much as I hated to do it I went for the extended warranty just to protect myself.
I have a 2014 Chevy Silverado the AC started blowing hot air and no one can repair the AC. I have spent $330.00 to have it repaired with nothing being fixed. I am told the parts are on national back order. I am going to the dealer today to see what they say.
Dennis, while you are at the dealer or you can do it yourself put your vin # in their recall section. There is an open steering assist which you can lose temporary loss of steering at slow speeds. Get this no REMEDY didn't even mail out the post card yet alerting you to this recall. GM isn't even telling you not to drive the vehicle. How can no steering even for a split second not be a serious issue. Here is what the recall states.GM Recall #: N172085440 NHTSA # AWAITING# Date Issued: Jun 29, 2017 Recall Title: Loss of Steering Assist Recall Description: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado LD and GMC Sierra LD vehicles. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue. Safety Risk Description: If EPS assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. Repair Description: Dealers will perform a reflash of the EPS module software. Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
Add me to the list of a/c issues with my 2014 Silverado. woke up one morning to go to work and truck would only blow hot air. of course out of warranty so I'm left to ditch out the money for what seems gm should be recalling. very dissatisfied with this truck and will never but another chevy.
Add my 2014 GMC Sierra to bad condenser list. Less than 40k, dealer said I'm 5th in line waiting for a condenser from GM for this small town dealer. Always a GM guy, but GM acting more like Washington, we know about problem but doing little to fix it. Time to take my $$ elsewhere.
Add me to the rest of the air conditioning wrecks. 2014 PU. Condenser out last April. Took it to a GM service facility. He said two weeks back order. Today's date is what! Last week I called to check on any word from GM on replacement parts. Not! could be weeks or months away! It was interesting that the Manager of the service dept.and repair told me just in our little town of 20k he has a dozen GM vehicles with same issues. Nation wide it has to be in the tens of thousands. Due to the summer heat and my travel schedule I went out and rented an additional vehicle. Time for a class action law suit