NHTSA Investigating Rental Car Recall Procedures

According to The Detroit News, the National Highway Traffic Safety Administration has just opened a new investigation into how quickly rental car fleets service their vehicles affected by recalls.

While the process of vehicle repair is quite simple for the average citizen, it can be a lot more difficult for rental fleets with a large inventory.

In total, the NHTSA said in a statement on its website today that it is looking into 3 million recalled vehicles that were sold to rental companies. Most of these vehicles are from Ford Motor Co., General Motors Co., and the Chrysler Group LLC.

There is no law that requires these rental companies to get vehicles fixed before they put them on the lot. Sharon Faulkner, executive director of the American Car Rental Association, stated that most companies quickly repair recalled cars. Yet, she also stated that it could take months for the recall to get around to the rental company.

She said that during the Toyota incident, rental car fleets parked their Toyota vehicles and lost money by turning away customers.

Carol S. Houck and her husband filed a suit against Enterprise Rent-A-Car, as in 2004 their two daughters were killed in a rented Chrysler PT Cruiser. The vehicle had been recalled due to under the hood fires and while driving through Monterey County, California, the motor caught fire and they crashed into a semi-truck.

Five years later, the family was awarded $15 million, after Enterprise admitted liability.

This recall will cover 29 different models in total, made between the 2000 and 2010.

Source - The Detroit News

Share this content.


Sign-up to our email newsletter for daily perspectives on car design, trends, events and news, not found elsewhere.